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SAP Services

BTP, Clean Core, application management and specialists to evolve your SAP landscape with agility, governance and measurable business return.

4 offerings

What we deliver in SAP Services

Four offerings around a stable core: change happens outside it, with Clean Core governance.

  • SAP specialist staffing

    Specialized SAP consultants, dedicated or shared, integrated into the client's team and aligned with the project's pace and context.

  • SAP solution development (software factory)

    Continuous evolution of ECC and S/4HANA landscapes, with enhancements, fixes and new features, technical quality, governance and Clean Core practices.

  • SAP BTP solutions and innovation

    Solutions and extensions on SAP BTP to automate processes, apply AI and improve the user experience across the SAP landscape.

  • SAP application management and support (AMS)

    Ongoing support, maintenance and improvement of SAP systems in production, with stability, availability and controlled evolution.

How it works

A stable core, evolution around it

  1. Sustain

    The core in production, stable and available

    Application management (AMS) handles support, maintenance and improvement of SAP systems, with controlled evolution of the landscape.

  2. Innovate

    Innovation on SAP BTP, next to the core

    BTP extensions automate processes and apply AI. Prime SAP Clean Core AI analyzes legacy Z/Y code and drives a guided conversion to BTP.

  3. Develop

    The factory evolves ECC and S/4HANA with governance

    Enhancements, fixes and new features delivered with technical quality and Clean Core practices. Prime SAP Code AI supports ABAP development.

  4. Staff

    Specialists at your project's pace

    SAP consultants, dedicated or shared, join the client's team. Prime SAP AI documents and governs modifications.

Our AI platform

AI agents for SAP Services

Support, evolution and Clean Core with agents trained in the SAP environment.

Prime Control AI
  • Prime Sync AI

    SAP on WhatsApp: approvals and queries in the chat, with every action logged.

  • Prime SAP AI

    Support and evolution of the SAP environment.

  • Prime SAP Clean Core AI

    Z/Y customizations converted to BTP.

  • Prime SAP Code AI

    SAP code generation and documentation.

Prime Control AI

AI agents for SAP Services

Native agents working across the SAP lifecycle, next to the core: Prime SAP AI coordinates, and the others handle Clean Core, code and channels.

Prime SAP AIcore SAP agentdocuments and governs modifications
Prime SAP Clean Core AIanalyzes legacy Z/Y ABAP and drives a guided conversion to BTP
Prime SAP Code AIsuggests, refactors and generates unit tests for ABAP code
Prime Sync AIconnects SAP to WhatsApp and Teams, with audit trails
Prime Context AIaccount memory, connected to Hyperautomation, Quality and Experience and SAP Services
  • Prime SAP AIcore SAP agent: maps processes, generates functional specs and technical manuals and governs modifications
  • Prime SAP Clean Core AIanalyzes legacy Z/Y ABAP and drives a guided conversion to BTP
  • Prime SAP Code AIsuggests, refactors and generates unit tests for ABAP code
  • Prime Sync AIconnects SAP to WhatsApp and Teams, with audit trails
  • Prime Context AIaccount memory, connected to all three areas

The agents speed up analysis, writing and documentation; decisions about the SAP landscape stay with the specialists.

Case studies

SAP modernized without disrupting operations

Challenge, solution and impact from real projects in this area. Clients are not identified.

Metals industry

Critical S/4HANA migration with controlled risk

Challenge

Complex ECC to S/4HANA upgrade across several modules, with legacy customizations (old, unstable Z code) and a risk of disrupting manufacturing and shipping.

Solution

  • Full regression testing strategy
  • Mapping and cleanup of legacy Z customizations
  • Dedicated test factory with end-to-end scenario automation

Impact

Migration completed with stability and no operational downtime, with bottlenecks fixed before go-live and less technical debt under Clean Core principles.

  • Zerooperational downtime, with 100% stability
  • 450+performance and compatibility bottlenecks fixed before go-live
  • −35%technical debt, following Clean Core

Agribusiness

SAP approvals through Teams and WhatsApp

Challenge

Purchase and service order approvals stalled because field managers struggled to access SAP GUI and depended on VPN, with an average delay of five days.

Solution

  • Prime Sync installed and integrated with SAP S/4HANA
  • Interactive approval flow through Microsoft Teams and WhatsApp
  • Admin dashboard with approval metrics and response times

Impact

SAP reaches the manager's phone: no VPN for routine approvals and much higher ERP adoption.

  • 5 days → 2 happroval time
  • 92%increase in manager adoption and satisfaction with the ERP

Fashion retail

Intelligent invoice reconciliation on SAP BTP

Challenge

High daily invoice volume with manual reconciliation, typing errors, tax and amount discrepancies and a finance team overloaded with operational tasks.

Solution

  • Native SAP BTP extension for intelligent processing
  • AI to read and extract invoice data
  • Reconciliation and exception handling dashboard

Impact

Intelligence in the process without cluttering the ERP core, and more time for finance to focus on strategic analysis.

  • 85%of invoice intake and reconciliation automated
  • −95%data entry errors in the ERP
  • 4 FTEsin finance freed up for strategic analysis

Results reported by Prime Control in its corporate portfolio.

Differentiators

Why Prime Control for SAP Services

  1. 01

    Clean core, innovation alongside

    BTP extensions and Clean Core: change does not clutter the core and upgrades stay fast.

  2. 02

    QA built in from day one

    Acceptance testing runs alongside the project, not at the end: testing, automation and quality engineering in the same team.

  3. 03

    Our own AI in the SAP landscape

    Prime SAP AI, Prime SAP Clean Core AI, Prime SAP Code AI and Prime Sync AI: Prime Control's AI platform applied to SAP.

  4. 04

    SAP Silver Partner, from AMS to specialists

    Application management, software factory and specialist staffing with governance, from a single partner.

Frequently asked questions

About SAP Services

Did not find what you were looking for? Talk to a specialist.

What sets Prime Control apart from other SAP consultancies?

We are an SAP Silver Partner and combine SAP Services, QA engineering and hyperautomation in the same team, with Prime Control AI applied to every delivery and independent recognition from ISG Provider Lens.

How long does an SAP project with Prime Control take?

It depends on the scope. With QA built in from the start, acceptance testing happens alongside the project, not at the end. We run a diagnosis to estimate your scenario.

Does Prime SAP Clean Core AI work for ECC or only S/4HANA?

It supports the Clean Core journey from the client's current landscape. Talk to a specialist so we can assess your scenario.

How does Prime Sync work with WhatsApp?

Prime Sync connects SAP to WhatsApp through Twilio: approvals and queries happen in the conversation itself, with every action recorded in SAP.

What is Clean Core in SAP?

Clean Core means keeping the SAP core standard and decoupling custom code from it, which enables fast upgrades and compliance with SAP's standard. Prime SAP Clean Core AI analyzes legacy Z/Y ABAP code and drives a guided conversion to SAP BTP.

What is SAP BTP and when should you use extensions?

SAP BTP is the platform for building extensions and solutions alongside the ERP. It is the way to automate processes and apply AI without changing the system core.

What does SAP application management (AMS) include?

Ongoing support, maintenance and improvement of SAP systems in production, focused on stability, availability and controlled evolution of the landscape.

How do you migrate from ECC to S/4HANA without stopping operations?

With a regression testing strategy, cleanup of legacy Z customizations and a test factory with end-to-end scenario automation, to fix bottlenecks before go-live.

Which SAP Services does Prime Control offer?

Application management and support (AMS), ABAP, Fiori and SAP BTP development, test automation, key user support, dedicated or shared SAP consultants and Clean Core with SAP BTP.

How does automation reduce SAP testing effort?

We automate end-to-end scenarios and cross-module flows, such as OTC and P2P, in a continuous testing team integrated with releases. The result is up to 90% less time and cost to run regression tests.

Do you support the migration to S/4HANA and RISE with SAP?

Yes. At SPIC Brasil, we set up a Continuous Testing team for the SAP S/4HANA migration to RISE with SAP, with 15 strategic scenarios automated and 100% less business effort in UAT.

How does Prime Control's AMS work?

It is ongoing functional and technical support, dedicated or shared, with defined SLAs for maintenance, fixes and enhancements. Prime SAP AI supports analysis and documentation, and our specialists eliminate the root cause of failures.

What is Clean Core?

It means keeping the ERP core free of customizations and moving extensions to SAP BTP. This makes upgrades cleaner and faster. Prime SAP Clean Core AI supports the conversion of Z and Y customizations.

How do you take the testing load off key users?

With functional QA analysts who map, run and track acceptance testing of tax and logistics processes. Key users can focus on the business again and acceptance testing becomes traceable.

Is Prime Control an SAP partner?

Yes. Prime Control is an SAP Silver Partner and combines certified SAP specialists with the agents of our AI platform, including Prime Sync AI, which brings SAP approvals and queries to WhatsApp.

RESULTS

Results in SAP Services

Projects delivered by Prime Control: the problem, what we did and the result.

SAP Services · Steel

End-to-end test automation with Tricentis Tosca

Faster regression and validation, with fewer human errors

SAP Services · Energy

Project quality and governance

Standardized quality processes and stronger IT governance

SAP Services

SAP QA and end-to-end automation

Bugs found earlier, with real-time visibility

See all results

Bring AI to your operation, with specialists in control

Talk to a specialist in Hyperautomation, Quality and Experience or SAP Services. The first conversation already comes with a diagnosis.