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From software quality to intelligence across the whole operation

From software quality

to intelligence across the whole operation

Continuous testing, automation, SAP and AI agents, with stability and governance.

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Continuous Testing leader

for the 7th year in a row

Recognized by ISG Provider Lens™ and Great Place to Work certified.

Selo ISG Provider Lens 2026 Quadrant: Leader, Brazil, em Continuous Testing Specialists

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Fewer failures. Smarter processes.

Systems ready to evolve

Quality, SAP, Hyperautomation and AI where your operation is most critical.

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The next evolution of your business

will not just be digital.

It will be intelligent

AI agents and specialists to reduce risk and evolve critical operations.

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Your SAP, your testing and your processes,

faster with applied AI

AI agents and specialists where your operation needs them most.

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The future already runs on intelligence.

So does Prime Control

AI, Hyperautomation, Quality and SAP to modernize systems and processes.

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Market leaders trust Prime Control

  • Alpargatas
  • Arcos Dorados
  • Azul
  • Cielo
  • Comgás
  • CPFL Energia
  • Dasa
  • Drogaria Araujo
  • Electrolux
  • Enel
  • Energisa
  • Gasmig
  • Juntos Seguros
  • Klabin
  • Seguros Unimed
  • Supergasbras
  • Suzano
  • TOTVS
  • Valia
  • Vivo
  • +18years of expertise
  • +160clients served
  • +200specialists
  • 6years as a Great Place to Work

Who we are

A digital efficiency boutique

We combine automation, artificial intelligence, data, software quality and SAP solutions to accelerate the digital transformation of large enterprises.

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Corporate video Meet Prime Control
Prime Control specialists in a meeting

Solutions

Our solutions

Hyperautomation, Quality and Experience and SAP Services in the same team, with our AI platform in every delivery and specialists in control of decisions.

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Hyperautomation

Processes, generative AI, AIOps and autonomous bots running with cost and risk governance.

  • AIOps
  • Process automation
  • FinOps governance
  • Generative AI
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Prime Control AI

Our AI platform: specialized agents, coordinated by Prime Orquestrador, with human approval before every action in production.

  • QA agents
  • SAP agents
  • Prime Orquestrador
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Quality and Experience

Quality engineering, automation and observability for software that reaches production with no surprises.

  • Test automation
  • Digital experience
  • Observability
  • Performance
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SAP Services

AMS, software factory, Clean Core and specialists for an SAP that is stable today and ready for tomorrow.

  • AMS SAP
  • Clean Core
  • SAP training
  • SAP software factory
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Talk to our specialists

Prime Control AI ecosystem

AI built into all of our expertise

Specialized agents for Quality and Experience, Hyperautomation and SAP Services, connected by account memory, Prime Context AI, and always with specialists in control.

Hyperautomation

Generation and automation of process bots: less manual rework, more governance and speed.

  • Business and IT process discovery
  • Process transformation roadmap
  • Automation factory and orchestration
  • Intelligent operations and processes (ITSM)
  • Workflow governance

Explore Hyperautomation

Quality and Experience

Digital quality and experience with QA and AI.

  • QA and DevEx assessment
  • Generative AI quality platforms
  • Continuous testing
  • Digital experience monitoring and analytics
  • Quality mentoring (low-code and AI)

Explore Quality and Experience

SAP Services

Connects SAP to other channels and automates everyday tasks within the SAP environment.

  • SAP application management and support (AMS)
  • SAP BTP solutions and innovation
  • SAP solution development (software factory)
  • SAP specialist staffing

Explore SAP Services

Explore the platform

Prime Context AI

The account memory at every step

Prime Context AI is the account memory, connected to all three practices. In the quality cycle, each step has a specialist agent, and whatever the specialist approves becomes a reusable asset.

Quality and Experience cycle

  1. Understand

    Mapper AI

    Reads the requirement and consolidates processes and business rules.

  2. Planejar

    Test AI

    Generates plans and cases with steps, data and expected result.

  3. Preparar

    TDM AI

    Finds and cross-checks in SAP the test data for each case.

  4. Execute

    Automation AI

    Runs the automation and records results and evidence.

  5. Medir

    Observability AI

    Measures coverage, blockers and gains of each cycle.

  6. Reutilizar

    Curation and reuse

    The specialist approves, and what is approved becomes a reusable asset.

Case studies

Market leaders trust Prime Control

Azul Viagens case

Solution:
Hyperautomation
Challenge:
Manual ticket issuance in high season, taking up to three people and about 84 hours a month.
Key result:
90% fewer hours in the ticket issuance process.

Grupo Boticário case

Solution:
Quality and Experience
Challenge:
Hundreds of integrations and more than 250 seasonal requests a year to test predictably.
Key result:
More than 4,000 hours of testing executed per month.

SPIC Brasil case

Solution:
SAP Services
Challenge:
Migrating SAP S/4HANA to RISE with SAP without overloading the business with testing.
Key result:
100% less business effort in UAT execution.

Vivo case

Solution:
Quality and Experience
Challenge:
Device fragmentation and a lack of real devices for mobile testing.
Key result:
More than 3,000 automated tests per regression.

PUCPR case

Solution:
Hyperautomation
Challenge:
Prouni enrollments and student communications required many hours of manual work.
Key result:
238 hours of manual work saved.

ePharma case

Solution:
Quality and Experience
Challenge:
Sustaining performance and quality across portals, APIs and microservices, with centralized management.
Key result:
50% reduction in test execution time.

Fintech case

Solution:
Quality and Experience
Challenge:
Few quality metrics and one rollback every three deploys.
Key result:
8 consecutive deploys without rollback.

Seguros Unimed case

Solution:
Quality and Experience
Challenge:
Low test volume, no quality metrics and limited tools.
Key result:
About 3,000 hours of testing executed per month.

The Beauty Box case

Solution:
Quality and Experience
Challenge:
Two months to launch and integrations between platforms still unreliable.
Key result:
More than 95% of bugs found before production.

Unimed Paraná case

Solution:
Quality and Experience
Challenge:
A new development methodology and a first experience with an external testing factory.
Key result:
More confidence and broader scope in test execution.

Alpargatas case

Solution:
SAP Services
Challenge:
Ensuring the SAP environment could handle the Black Friday order peak.
Key result:
Stable, secure operation during Black Friday.

BRF case

Solution:
SAP Services
Challenge:
A global SAP ECC upgrade without changing processes or causing operational impact.
Key result:
More than 17,000 test scenarios executed across all SAP modules.
See the case study library

Industries

Where Prime Control already works

Retail

E-commerce, apps and payments tested and automated to sell at scale, without failures.

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Manufacturing

SAP and integrations sustained and tested so production and shipping never stop.

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Financial services

Digital journeys and payment APIs tested, with automated and secure back office.

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Insurance

Policies, claims and mobile journeys tested, with automated and simulated back office.

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Telecom

Voice, IVR, billing and number portability tested in short cycles, with automated regression.

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Energy

SAP and regulated processes with the quality to bill, meter and serve without rework.

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Technology

Automated regressions, apps on real devices and CI/CD pipelines for every release.

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Transportation

Systems and operational stages connected and tested so every journey runs smoothly.

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Logistics

Integrated information and reliable processes across the entire supply chain.

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Companies that trusted our services

A selection of companies that trust the quality of our delivery.

160+clients

Partners

Partner ecosystem

Official partnerships with technology leaders, built into our Hyperautomation, Quality and Experience and SAP Services delivery.

  • Atlassian Solution Partner
  • FullStory
  • OpenAI Select Partner
  • Perforce
  • SAP Silver Partner
  • Tricentis
  • Twilio

Insights

Our knowledge in practice

Article · Oct 5, 2026SAP ECC 2027: support deadline and migration to S/4HANARead the article Article · Sep 21, 2026Escalando agentes de IA com segurança: transforme o contexto do negócio em controles de governançaRead the article Article · Sep 8, 2026O futuro das aplicações empresariais: crescer exige qualidade e governançaRead the article Article · Jul 22, 2026IA em QA, SAP e Hiperautomação: ativos proprietários viraram vantagem competitivaRead the article Article · Jul 6, 2026SAP AMS: por que a sustentação do seu ERP não deve ser apenas reativa?Read the article Article · Jun 23, 2026Orquestração e governança de agentes de IA em sistemas complexosRead the article Article · May 27, 2026SAP Clean Core: como manter seu ERP enxuto, ágil e preparado para o futuroRead the article Article · Apr 14, 2026Funções SAP no WhatsApp: acelere seu ERP com chats inteligentesRead the article Article · Feb 24, 2026Como evoluir seu SAP com BTP, IA e Clean Core — sem comprometer governançaRead the article Article · Feb 12, 2026Quality Artificial Intelligence (QAI): o novo paradigma para Quality AssuranceRead the article
E-book · Oct 23, 2026Efficiency and automation with AI: productivity gainsDownload the e-book E-book · Aug 5, 2026AI Solution Report: SAP JouleDownload the e-book E-book · Jul 1, 2026QAI com Inovação: A nova era da qualidade de software já começouDownload the e-book E-book · Jun 24, 2026Claude integrada ao SAP: mais simplicidade para quem opera e mais resultado para o negócioDownload the e-book E-book · May 15, 2026Principais Insights do SAP BTP Experience 2026Download the e-book E-book · Mar 10, 2026Seu SAP está preparado para operar IA?Download the e-book E-book · Jan 15, 2026Tendências de tecnologia para 2026Download the e-book E-book · Dec 18, 2025Produtividade e redução de custos: Novas possibilidades com IA na gestão de testesDownload the e-book E-book · Sep 17, 2025Black Friday 2025: testes estratégicos para aproveitar picos de tráfegoDownload the e-book E-book · Jul 31, 2025Integração de QA com DevOps: construindo um pipeline de testes eficienteDownload the e-book
Newsletter · Oct 7, 2026September 2026 issueRead the issue Newsletter · Sep 4, 2026August 2026 issueRead the issue Newsletter · Aug 6, 2026July 2026 issueRead the issue Newsletter · Jul 2, 2026June 2026 issueRead the issue Newsletter · May 29, 2026May 2026 issueRead the issue Newsletter · May 11, 2026April 2026 issueRead the issue Newsletter · Apr 1, 2026March 2026 issueRead the issue Newsletter · Feb 6, 2026January 2026 issueRead the issue
Baguete · Jul 7, 2026Prime Control contrata novo diretor comercialRead the story Terra · Jun 30, 2026Falhas no atendimento digital elevam custos das empresasRead the story IPNews · Jun 23, 2026Como usar dados para decidir investimentos em qualidade de softwareRead the story TI Inside · Jun 12, 2026Prime Control anuncia Elaine Póvoas como Head de MarketingRead the story Marcas pelo Mundo · Jun 9, 2026Acessibilidade digital impacta diretamente a receita das empresasRead the story Baguete · May 14, 2026Prime Control reforça time como novo CFORead the story IT Forum · May 7, 2026A Prime Control aposta em IA, SAP e automação para acelerar inovação e alcançar crescimento de 20% em 2026.Read the story Inforchannel · Apr 28, 2026O momento atual do SAP e como impacta os negóciosRead the story Portal no Varejo · Apr 20, 2026Carlos Rodrigues assume liderança no centro de excelência SAP da Prime ControlRead the story Segs · Apr 14, 20266 Tendências de Inovação e Tecnologia para 2025: o que vai impulsionar os negóciosRead the story
See all articles

Prime Control Academy

Our course platform

QA and SAP courses recorded by the specialists who work on our projects. Market knowledge, accessible to beginners and to those who want to advance.

Go to Prime Control Academy
Prime Control Academy platform open on a laptop, on the QA Track
Everton Arantes and two Prime Control team members at the GPTW Paraná 2026 Ranking panel

Careers

Join the Prime Control team

We have been named one of the Best Companies to Work For for the 6th year, driven by a team that grows with our clients' results, with AI in everyday work and continuous learning.

See open positions

FAQ

Frequently asked questions

What does Prime Control do?

We are a digital efficiency boutique: we combine automation, artificial intelligence, data, software quality and SAP solutions to accelerate the digital transformation of large enterprises, across three areas: Quality and Experience, SAP Services and Hyperautomation.

What is Prime Control AI?

It is our proprietary AI platform: specialized agents, coordinated by Prime Orquestrador, present in all of our QA, SAP and automation delivery.

How do you keep control over what the AI does?

Our agents speed up every step, and our specialists monitor, govern and decide. Nothing goes to production without human approval.

Does Prime Control only work with SAP?

No. Our Quality and Experience and Hyperautomation areas serve web and mobile applications and a range of enterprise systems, in addition to the SAP ecosystem.

Which industries do you serve?

We work in industries such as agribusiness, aviation, energy, logistics, insurance, financial services, utilities and retail.

What is the engagement model: project, squad or staff augmentation?

All three. We define the model after the assessment, according to the scope and the pace your team needs.

Does Prime Control work outside Brazil?

Yes, we work on local and international projects.

Bring AI to your operation,
with specialists in control

Talk to a specialist in Quality Assurance, SAP Services or Hyperautomation. The first conversation already comes with a diagnosis.

Talk to a specialist